Tigerflag Natural Perfumery

Perfume Samples, Policies & Contact Info

***We sell and ship ONLY to the USA***

This Help page answers most questions, but if it doesn't answer yours, feel free to ask.

Guarantee

You will always receive the highest-quality products at fair, honest prices. We want you to be happy with your purchases and will do all within our power to help you before, during and after the sale. If you are ever dissatisfied with your purchase, contact us and we will do our very best to make you satisfied.

Ordering Perfume Samples

***We sell and ship ONLY to the USA***

If you're not certain that you will like or be able to tolerate a perfume, please order samples first! We respect your privacy and will never sell, rent or share your contact information with anyone. Here's how to order:

Attars and Aromatherapy Perfumes are available in both vials and paper test strips. Click the following links to order Sample Vials of Attars and Sample Vials of Aromatherapy Perfumes.

Madini Perfume samples come in paper test strips only - no vials.

To order Paper Test Strips of ANY of our perfumes, simply Follow These Instructions Carefully:

  1. Put a First Class stamp on a *STANDARD* Letter Envelope and address it to yourself. *If your envelope is too small, we can't fit your samples inside!
  2. Fold the envelope and place it inside another envelope addressed to:

    Tigerflag Natural Perfumery, LLC
    6040 E. Main St. #190
    Mesa, AZ 85205
  3. Include a list of the perfumes you would like to try.
  4. Include $2 CASH for 5 strips, or $3 CASH for 10. (Cash-Only for test strips, Limit 10 per household)
  5. Put a stamp on this envelope and drop it in the mailbox. That's it!

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Ordering & Payment Methods

To keep our prices as low as possible, we do not take phone orders. Use our Secure Shopping Cart to pay by MasterCard, VISA, Discover, Check, Money Order or Cashier's Check.

Credit Cards and U.S. Postal Money Orders receive the fastest turn-around. If you pay with a U.S. Postal Money Order we will ship within 1-3 days of receipt of your payment. Any other kind of money order, personal check, or cashier's check, please allow two weeks from the time we deposit your payment before we ship. All payments mailed to us must be drawn on a US bank in US dollars.

***We sell and ship ONLY to the USA***

Paying with a Check, Cashier's Cheque or Money Order is easy! Here's how:

Place your items in the shopping cart and select "Cashier's Check" or "Money Order" as your method of payment (even if you're paying by check). The cart will total your order and send you an Email confirmation. Print a copy of your order and mail it to us with your payment. Click here for our Mailing Address. Please allow 3-4 weeks to receive your order.

If you pay with a U.S. Postal Money Order we will ship within 1-3 days of receipt of your payment. Any other kind of money order, personal check, or cashier's check, please allow two weeks from the time we deposit your payment before we ship. All payments mailed to us must be drawn on a US bank in US dollars.

Fraud Prevention

All credit card orders are verified for matching address, zip code and the CVC security code on the back of the card. Make sure your Billing Address EXACTLY matches the Billing Address your card issuer has on file. If there is a mismatch we will not ship your order! We will send you an email asking you to resubmit the order, so please check your email. At our discretion, we may require a Delivery Signature.

If your Shipping and Billing addresses are different, we might need to contact you before shipping your order. Please give us a phone number and email address that you check regularly! We promise not to spam you or sell your information to anyone.

Shipping Information

***We sell and ship ONLY to the USA***

We ship all orders via USPS Priority Mail. We may, at our discretion, require a Delivery Signature. Shipping is a low $6.95 flat-rate per box. If your order requires more than one USPS Large Flat-Rate box, we will ask you for additional money for shipping (this almost never happens).

Candles, diffusers, or packages weighing over one (1) pound will only be shipped to the 48 contiguous states, Alaska and Hawaii. We cannot ship these items to overseas military bases or U.S. protectorates in countries that levy customs charges.

Credit card orders usually ship within 1-3 business days. If you pay with a U.S. Postal Money Order we will ship within 1-3 days of receipt of your payment. Any other kind of money order, personal check, or cashier's check, please allow two weeks from the time we deposit your payment before we ship.

We will attempt to contact you if we are out of an item and anticipate a shipping delay of longer than three days. You may tell us to send it when it arrives, or if you would prefer a substitution or refund. Orders will not be broken into two or more shipments.

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Refunds & Returns

For health and sanitary reasons, ALL PERFUME SALES ARE FINAL. These items cannot be resold once they leave our possession. If you're unsure whether you will like or can tolerate any of our perfumes, please read about them and order samples prior to purchasing. There are several helpful articles that can help you make the best choices for your individual needs. You can also contact us for suggestions.

If you have any problems with your order, contact us by phone or e-mail and we will do our best to make it right. We might suggest ways to wear or use your products to make them work better for you. If you are dissatisfied in any way, please give us a chance to help you before requesting a refund or chargeback.

Because of the nature of our merchandise, we can only accept returns of UNused / UNopened items in 'Like New' condition. These may be returned within 30 days of receipt for exchange or refund, minus the shipping cost, but you must contact us first. Once you have a return authorization, you will need to package the item(s) securely, along with a copy of the receipt, and insure the package for the retail value of the merchandise.

Unless the problem is at our end, e.g. defective or wrong item shipped, customers wishing to return items will pay shipping for both the returned item and any replacement item. If the problem is on our end, we will reimburse you for your shipping costs both ways.

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Security

Your credit card data is processed under the strictest security. The shopping cart we use is security scanned daily by ScanAlert. The cart uses 128-bit encryption - the strongest available - to safely transmit your payment to the Linkpoint Secure Payment Gateway for processing. When you place an order online, your payment goes directly though the LinkPoint Gateway. We do not see or store your credit card information.

If you place an order over the phone, we enter your credit card information into the Linkpoint Secure Payment Gateway using 128-bit encryption. For your protection, we never write down or store your credit card information!

Our shopping cart and office procedures meet strict PCI (Payment Card Industry) Standards. These standards were established to protect how your personal data is transmitted and stored. All merchants that accept credit cards are required to be PCI-Compliant.

Our office computer is a highly secure Linux system behind several firewall layers. Your data is safe from Windows spyware that could compromise your security. All names and addresses on paper are shredded before they are thrown away.

Privacy Policy

We use your contact information only for purposes of processing your order and providing after-sale support. We will never, ever share, sell, rent or in any way provide your personal information to others, unless legally required to by law enforcement agencies.

On rare occasions we may send out a plain text e-mail to customers to let you know about new products or specials. If you decide you don't want to receive these messages, all you have to do is hit 'Reply' and put 'UNSUBSCRIBE' in the subject line.

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Legal Disclaimer

*Important: Pregnant or nursing women should thoroughly research essential oils, absolutes and fragrances before using products that contain such ingredients. The information in this site is for educational and informational purposes only, and is not intended to be a substitute for a health care professional's consultation. Information and statements regarding products sold by Tigerflag Natural Perfumery, LLC have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any health condition or disease. While Tigerflag Natural Perfumery, LLC makes sincere and reasonable efforts to ensure that it's products are safe to use, it makes no guarantee that products will be well-tolerated and is not responsible for any adverse reactions to any products it sells. If you are unsure whether you can tolerate any of these products, please order samples prior to purchasing full-size items. Liability extends to refund price of the items only, minus shipping charges. Customers purchase and/or use products from Tigerflag Natural Perfumery, LLC at their own risk.

Tigerflag Natural Perfumery, LLC reserves the right to refuse service to anyone.

These policies may be changed at any time without notice, but we will always treat you with the Golden Rule of "Do unto others as you would have others do unto you."

Contact Information

IMPORTANT: Before you call or write...
  • We Sell and Ship ONLY to the USA.
  • We don't offer wholesale, bulk oils, large-volume discounts, etc...
  • Please don't ask for an exception to the above. We receive too many of these requests to answer anymore.

I'm happy to answer all other questions and give you caring, personal attention. If you need help or have any questions, feel free to ask! Amrita

Email: perfumeinfo@tigerflag.com

Phone: 480-eight-three-three-4562.
8 AM - 5 PM, Pacific Time

Mailing Address (not a physical store):

Tigerflag Natural Perfumery, LLC
6040 E. Main St. #190
Mesa, AZ 85205

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